Sony Ericsson K7501: The power of participation - IPA Effectiveness Awards Case Study 2006

Brief Description: This paper explains that in order to sell more phones and to differentiate itself from other market players, Sony Ericsson decided to brand their communication in a different way. Working on the theory that ‘to do is to learn’, they devised a ‘Participative Branding’ model, going deeper than the visual branding tried elsewhere. Communication invited people to have a go. As a result of the campaign, Sony Ericsson gained market share, moving from 5th to 4th and brand loyalty increased from 37% to 43%. The new approach was endorsed by the Networks with satisfaction increasing by 10% and satisfaction with advertising and marketing increasing by 12.5%. Overall, communications payback was €2.7 profit for every €1 spent; ---(TAGS)--- Full Title: The power of participation; Number: 2006/34; Brand: Sony Ericsson K750i and W800i; Client: Sony Ericsson; Product Category: Telecoms (Telecoms - mobile handsets); Agency: Bartle Bogle Hegarty (BBH); Author: Martin Smith, Heather Alderson, Gavin Bell; Prize Winners: Bronze (Adworks ref: Advertising Works 15 Summary)

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