Please be informed that the IPA offices will be closed Friday 4th August.
We will respond to you as soon as we return on Monday 7th August.

Group Agenda

The IPA Client Relationship Group represents and works primarily for those in agency client servicing and account management. It serves to raise the real and perceived value of the client service discipline through contributing to a range of issues affecting the industry at large. Overall, the Group strives to inspire, improve and promote the value of work undertaken by the client service community.

Previous Events & Training

Account Management Briefing with Something Something


Show/Hide Detail

Keeping Ahead of the Digital Game


Show/Hide Detail

One-day Client Service course


Show/Hide Detail

Client Relationship Breakfast Workshops


Wednesday 20th September, 8.30-10.30am, IPA 

Thurs 9th November, 8.30-10.30am, IPA 


Member Name

Karen Martin

Bartle Bogle Hegarty


Karen joined BBH after 14 years in Australia’s ad industry. Sh...

More >

Managing Director

Karen joined BBH after 14 years in Australia’s ad industry. She was Managing Director of Host Sydney where she ran the agency’s largest account, Bankwest, and won and ran Pizza Hut and Lion Beverages. Prior to Host, Karen worked at BMF (B&T’s Australian Agency of the Decade) as a key member of its Account Management team. In her time over there, she developed some of the most awarded work in the category. Karen joined BBH in April 2016 as Managing Partner and spent her first year leading the Tesco business, which experienced a stellar year under her stewardship including being named Campaign magazine’s ‘Brand Story of the Year’. In March 2017, Karen was promoted to Deputy Managing Director, sharing operational management tasks within the agency with Managing Director Adam Arnold. Karen will continue to lead the Tesco business, alongside her management responsibilities.

Contact the IPA

ABCe audit Offical Webby Awards Honoree (2011, 2013)

Website, membership and content management software by Senior
Creative design by Igentics

Institute of Practitioners in Advertising (IPA)
© 2018 IPA. All rights reserved. No part of this
site may be reproduced without our permission.